Adobe Commerce (Magento) Support Services

CodeNinja provides real-time, 24/7 long-term managed Magento Support Services. We offer support and maintenance for cloud, on-premises, and hybrid infrastructures through our to-the-point 3-tiered service offering. Launching an online Magento store doesn’t mean it’ll grow automatically without any security risks. You need a support infrastructure in place for optimal operations around the clock.

Is your Adobe Commerce (Magento) Store too slow? Are you losing traffic and sales because of poor store performance? We at Code Ninja take pride to be your one-stop digital commerce pitstop from where you can refuel (revamp) your website and ask for repairs (constant support). When it comes to Magento technical support, we have Magento 2 trained and certified solution partners who can solve all Magento support issues in no time.

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Unmatched In-house Team of Professionals

Take a deep breath and relax – when we commit to Magento support of your store, you don’t have to worry any further about downtime and poor navigation experience.

Let's Discuss Your Project

Submit a request and we ‘ll get in touch within a day

How it Works(Process)


Information collection helps in troubleshooting problems.


Weak or compromised areas

Resources allocation

Project managers, QA engineers as needed

Timelines and cost

Based on deep analysis of requirements

Rigorous testing

Boost performance and optimization

Expansion & modifications

Debugging in custom app functionality

Magento Support - Constructing Business Immune Systems

Our top-of-the-line Magento developers identify, target and remove bugs/ issues causing hinderance in Magento store optimal performance.

Magento Optimization Hosting

Magento Optimization & Hosting

  • Upgrade to Magento 2.
  • Magento server optimization.
  • Increase product number and upload categories.
  • Optimize site function without affecting the speed.
Store UIUX Development

Magento Store UI/UX Development

  • Make your web store look visually appealing.
  • Design choices based on user behaviors.
  • Useful web navigation, simple and intuitive.
  • UI/UX audit.
Magento Extension Devlopment

Magento Extension Devlopment

  • Magento architecture changes.
  • Custom Magento extension development.
  • Design, development, and deployment.
  • Seamless integration into an existing store.
Magento Programming Support

Magento Programming Support

  • No compromised code.
  • Improvise development solutions.
  • Covering gaps in development.
  • Full-suite of Magento programming services.
Server Administration Support

Server Administration & Support

  • Proactive server administration support.
  • Cater to complex and integrated environments.
  • Design, install and administer.
  • From networking cloud infrastructure to automation.
  • Security and monitoring.
Custom Backend Development

Custom Back-end Development

  • Certified Magento Developers.
  • Cost-effective custom development solutions.
  • CRM and ERP implementation.
  • Dedicated back-end development team.
  • Instantly hire resources.
Third Party Application Integration

Third Party Application Integration

  • Custom and ready-made extensions.
  • Enhanced store functionality.
  • App integrations support.
  • Automation of business processes.
Turn your Magento store into a high conversion machine

Turn your Magento store into a High Conversion Machine

More than just coding, we go beyond so that we collectively achieve success. Adobe Commerce (Magento) support services do not only comprise security and monitoring but rather offer full-fledged support where if your website isn’t converting or bringing in more sales, we can let that happen, fast. For over 7 years, we’ve been supporting our customers’ stores, making sure they’re working to their fullest.

It’s Time for Magento Upgrade!

Flexible support plans, got you covered!

Flexible Support Plans, Got You Covered!

Whether it is a small task of adding a security patch or wanting an upgrade to Magento 2 or some enhancements regarding features with your Magento store, we have made flexible pricing plans. Once you ask for a free consultation, we guide you through each one of them. We love to solve your digital commerce roadblocks by providing exceptional client experience and building a solid personal relationship.

Emergency Support System, Proactive Approach

Often clients come burning since they face store shutdown or traffic going down drastically. Well, we gauge every possible resource to dig into the problem and then rescue it. Within a given project scope, we take responsibility for the services we offer.  With our ‘ongoing Magento support service’ retailers can rely on our way of dealing with store monitoring and restoration.

Emergency support system, proactive approach
Train administration reduces dependability

Train Administration Reduces Dependability

We make the client team comfortable with the technologies being used in making a Magento solution happen. While configuring the Magento application in line with the business goals, we do provide an easy learning curve so that dependability could be lessened and emergency situations dealt with then and there. Further, resolving workflow challenges often appear in complex eCommerce solutions.

Key Highlights of Adobe Commerce (Magento) Support Services

Magento Version Upgradation

Magento Version Upgradation

Regular code optimizations.

Dedicated Account Manager

Dedicated Project Manager

Accessible for updates and available in emergency support.

Continuous Monitoring

Continuous Monitoring

Vigilant pair of eyes, no risk taken.

Quick response time

Quick Response Time

Helpdesk is available in emergency situations.


In-house Magento 2 Experts

Latest version trained team.

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Security Enhancement

Protecting code from security thefts.

Infrastructure improvements

Infrastructure Improvements

Functional features boost.

Trusted support partner

Trusted Support Partner

Worked with leading brands.

Benefits of Magento Support & Maintenance Services

Benefits of Magento Support & Maintenance Services
benefits of megento support services

Why CodeNinja for Magento Support Services?

Technical Responsive Support

Usually, clients are not well-versed with technicalities which is why we offer dedicated and certified Magento experts. When you sign an NDA with our company, we take the responsibility of keeping your website in optimal condition.

Unlimited Capacity Building

Scalable and flexible team structures for unlimited website expansion/development. We have different business models like staff augmentation, dedicated team, T&M model and fixed price models. Each one is different and works perfectly as asked for by the client. 


We don’t shake hands and say goodbye when the project is delivered. We seek responsibility as a service provider. Training is a major part of the post store launch. Ensuring that the client team can efficiently use the Magento Admin Panel and run daily operations.

Dedicated Point-of-contact

A single point of contact offers 24/7 and 365 access to Magento support personnel and an emergency support line staffed by dedicated Magento support teams. Multi-disciplinary, cross-functional team of experts based in the US, Europe, and Asia.

Launch Marketing Support

Analytic assessment of how the store is performing in the competitive market and understanding of the niche. If clients want to pursue their interest in digital marketing, we offer comprehensive 360 marketing. Continuous evaluation and continuous monitoring make your store get on top really quickly.

Ideal Pricing Models

We don’t fixate on pricing models however annual subscription pricing model for support and maintenance services is the most demanded. Reach out to our sales representative and he will walk you through the pricing models we use for billing our Magento support services.

Need more? Lets discuss

Let's Discuss Your Project

Submit a request and we ‘ll get in touch within a day

Frequently Asked Questions

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