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CRM Software Development Services

At CodeNinja, our teams excel at creating solutions which integrate seamlessly with your systems, ensuring a consolidated view for multiple consumer touchpoints. Our solutions which help businesses improve their agility leading to better retention and improve customer life-time value.

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Our Excellence

100+

Projects Delivered

15+

Countries Served

95%

Retention Rate

10

Years of experience

Custom CRM Development Services

At CodeNinja our experts advise businesses on industry best practices, advantages of incorporating new technologies and data management strategies tailored to your market.

Our implementation experts collaborate with your functional teams to implement the CRM solution that best addresses your business requirements.

Our teams ensure data security and integrity while moving to new systems, performing an upgrade, or consolidating multiple datasets/data streams into a single, unified CRM system.

Our experts can help evaluate and validate the functionalities, features, and performance of your Customer CRM system. We help our clients comply with industry or regional-specific regulations, e.g., HIPAA and GDPR.

Our teams provide strategic and technological support to ensure effective operations, stability, and optimization of your CRM system. We help our clients maximize the value derived from their systems.

Transform Customer Relationships – Start Your CRM Journey.

Discover Our Custom CRM Solutions!

Partners Who Trusted Us!

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CRM Key Features

Contact Management

  • Consolidate first party data and consumer information.
  • Segment and classify consumer groups based on behavior.
  • Gain valuable insights through engagement and churn statistics.
  • Build sustainable relationships with customer by implementing an omni-channel approach.

Sales Forecasting

  • Create a sales pipeline and funnel to monitor progress.
  • Use behavioral data to direct your marketing efforts and improve sales forecasting
  • Create custom reporting dashboards to get real-time performance snapshot.
  • Create performance benchmarks for campaign analysis.

Lead Management

  • Set pre-qualification criteria to distinguish prospects and potential business opportunities.
  • Add lead score to add weightage to each opportunity based on lead source, company size and engagement.
  • Qualify leads through responses/initial interactions.

Mobile CRM

  • Remote accessibility.
  • Set up alerts to stay on top of campaigns.
  • Access across all devices.

Reports and Dashboards

  • Real-time data updates.
  • Customized reports and dashboards.
  • Business Intelligence features.

Sales Analytics

  • Create better sales campaigns.
  • Analyzing the hard data of past campaigns.
  • Sales forecasting tools helping in predicting future sales from current data in pipeline.
  • Anticipate market changes to mitigate business risks.

Marketing automation

  • Effectively reach potential target customers.
  • Run targeted campaigns.
  • Capture lead-tracking and client profile data.
  • Analyze marketing campaign return on investment.
  • Plan future marketing efforts.

Why CodeNinja is the Ideal Partner for CRM Software Development

CodeNinja transforms your customer relationship management with innovative, user-friendly, and effective CRM solutions tailored to your unique needs.

01. Proven Expertise

With a team of seasoned and top-notch CRM experts, we bring a wealth of industry knowledge and experience to the table.

02. Custom Solutions

We understand the unique needs for every business and therefore excel at tailoring solutions that the right fit for your organization.

03. Scalability

At CodeNinja development process is always geared towards creating robust, scalable and forward-looking solutions. We understand that a business need may evolve with time, and therefore our team not only engineer but also help steer solutions so that you can address key challenges and goals.

Tailored Solutions for Industries

Retail-Industry

Retail Industry

  • Digital black books
  • Loyalty program tracking
  • Customer segmentation tools for hyper personalization
  • Direct messaging feature
  • Social sentiment analysis
  • Omnichannel engagement
  • POS clienteling and integration
  • Supply chain visibility and chain management
  • Data Driven Dashboards
Healthcare

Healthcare

  • Patient record management
  • Healthcare processes automation
  • HIPPA compliance for data security
  • Task tracking related to rapport building
  • Physician Patient portals
Transportation-and-Logistics

Transportation and Logistics

  • Automated data processing
  • Optimization of marketing processes
  • Freight management feature
  • Forecast revenue growth
  • Tracking process
  • Revenue tracking
Financial-services

Financial services

  • Contact management tools
  • Interaction tracking
  • Scheduling and reminder
  • Sales automation
  • Analytic and Forecasting
  • Marketing automation
  • Reporting and integration
  • Sensitive Data Security
Telecommunication

Telecommunication

  • Customer profile management tools
  • Subscriptions, plans and billing management
  • Requests and ticketing management
  • Phone number and inventory management
  • Analytic and prediction tools
  • Customer churn prediction and retention feature
Manufacturing

Manufacturing

  • Contact management
  • Lead management
  • Pipeline management
  • Sales automation
  • Email integration
  • Team collaboration
  • Reporting and analytics

What Our Clients Have To Say

5.0
starRating

CodeNinja's ability to innovate rapidly is truly exceptional. The dedicated efforts of their RAD experts have enabled us to leverage a platform that benefits both creators and brands, facilitating the creation of user-generated content and establishing a strong brand image.

Noor Darwish
Co-Founder, Push Brands
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5.0
starRating

CodeNinja's dedicated efforts in developing an enterprise application for our e-commerce platform have significantly boosted our growth. With an 80% month-over-month increase, we now deliver rapid, effective, and highly satisfactory customer experiences. Their expertise in Adobe Commerce Cloud has also enabled seamless cross-device integration, connecting customers, retailers, and management more efficiently.

Kashif Mukhtar
Co-Founder & CTO, 24Seven.pk
altText
5.0
starRating

CodeNinja's pursuit of excellence sets it apart from various service providers. Their focus on delivering value-driven results and dedication to providing the right fit for our needs is exceptional. With their unwavering approach, they successfully designed a prototype of the AI-powered chatbot and an enterprise web app to gauge the feasibility of optimizing and managing our transport communication network.

Majid Alsharqawy
Assistant Project Manager, Almarai
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5.0
starRating

What impressed us most about CodeNinja was their unwavering commitment to a client-first approach. Their experts facilitated a major upgrade to our SaaS application, and their proficiency in Unreal Engine Development significantly enhanced the user experience, leading to outstanding customer satisfaction.

Pontus Jakobsson
Co-Founder & CPO, Locka Vision
altText
5.0
starRating

CodeNinja's experts modernized our web application with significant security enhancements and implemented a robust subscription model. Their efforts greatly enhanced user experiences and improved customer satisfaction. The collaboration with their team was exceptional, and we look forward to working with them again.

Julien Duc
CTO, Nexco Analytics
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Noor Darwish

CodeNinja's ability to innovate rapidly is truly exceptional. The dedicated efforts of their RAD experts have enabled us to leverage a platform that benefits both creators and brands, facilitating the creation of user-generated content and establishing a strong brand image.

Co-Founder, Push Brands
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Kashif Mukhtar

CodeNinja's dedicated efforts in developing an enterprise application for our e-commerce platform have significantly boosted our growth. With an 80% month-over-month increase, we now deliver rapid, effective, and highly satisfactory customer experiences. Their expertise in Adobe Commerce Cloud has also enabled seamless cross-device integration, connecting customers, retailers, and management more efficiently.

Co-Founder & CTO, 24Seven.pk
client-image

Majid Alsharqawy

CodeNinja's pursuit of excellence sets it apart from various service providers. Their focus on delivering value-driven results and dedication to providing the right fit for our needs is exceptional. With their unwavering approach, they successfully designed a prototype of the AI-powered chatbot and an enterprise web app to gauge the feasibility of optimizing and managing our transport communication network.

Assistant Project Manager, Almarai
client-image

Pontus Jakobsson

What impressed us most about CodeNinja was their unwavering commitment to a client-first approach. Their experts facilitated a major upgrade to our SaaS application, and their proficiency in Unreal Engine Development significantly enhanced the user experience, leading to outstanding customer satisfaction.

Co-Founder & CPO, Locka Vision
client-image

Julien Duc

CodeNinja's experts modernized our web application with significant security enhancements and implemented a robust subscription model. Their efforts greatly enhanced user experiences and improved customer satisfaction. The collaboration with their team was exceptional, and we look forward to working with them again.

CTO, Nexco Analytics
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