CRM Software Development Services
At CodeNinja, our teams excel at creating solutions which integrate seamlessly with your systems, ensuring a consolidated view for multiple consumer touchpoints. Our solutions which help businesses improve their agility leading to better retention and improve customer life-time value.
Our Excellence
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Custom CRM Development Services
At CodeNinja our experts advise businesses on industry best practices, advantages of incorporating new technologies and data management strategies tailored to your market.
Our implementation experts collaborate with your functional teams to implement the CRM solution that best addresses your business requirements.
Our teams ensure data security and integrity while moving to new systems, performing an upgrade, or consolidating multiple datasets/data streams into a single, unified CRM system.
Our experts can help evaluate and validate the functionalities, features, and performance of your Customer CRM system. We help our clients comply with industry or regional-specific regulations, e.g., HIPAA and GDPR.
Our teams provide strategic and technological support to ensure effective operations, stability, and optimization of your CRM system. We help our clients maximize the value derived from their systems.
Partners Who Trusted Us!
CRM Key Features
Contact Management
- Consolidate first party data and consumer information.
- Segment and classify consumer groups based on behavior.
- Gain valuable insights through engagement and churn statistics.
- Build sustainable relationships with customer by implementing an omni-channel approach.
Sales Forecasting
- Create a sales pipeline and funnel to monitor progress.
- Use behavioral data to direct your marketing efforts and improve sales forecasting
- Create custom reporting dashboards to get real-time performance snapshot.
- Create performance benchmarks for campaign analysis.
Lead Management
- Set pre-qualification criteria to distinguish prospects and potential business opportunities.
- Add lead score to add weightage to each opportunity based on lead source, company size and engagement.
- Qualify leads through responses/initial interactions.
Mobile CRM
- Remote accessibility.
- Set up alerts to stay on top of campaigns.
- Access across all devices.
Reports and Dashboards
- Real-time data updates.
- Customized reports and dashboards.
- Business Intelligence features.
Sales Analytics
- Create better sales campaigns.
- Analyzing the hard data of past campaigns.
- Sales forecasting tools helping in predicting future sales from current data in pipeline.
- Anticipate market changes to mitigate business risks.
Marketing automation
- Effectively reach potential target customers.
- Run targeted campaigns.
- Capture lead-tracking and client profile data.
- Analyze marketing campaign return on investment.
- Plan future marketing efforts.
Why CodeNinja is the Ideal Partner for CRM Software Development
CodeNinja transforms your customer relationship management with innovative, user-friendly, and effective CRM solutions tailored to your unique needs.
01. Proven Expertise
With a team of seasoned and top-notch CRM experts, we bring a wealth of industry knowledge and experience to the table.
02. Custom Solutions
We understand the unique needs for every business and therefore excel at tailoring solutions that the right fit for your organization.
03. Scalability
At CodeNinja development process is always geared towards creating robust, scalable and forward-looking solutions. We understand that a business need may evolve with time, and therefore our team not only engineer but also help steer solutions so that you can address key challenges and goals.
Tailored Solutions for Industries
Retail Industry
- Digital black books
- Loyalty program tracking
- Customer segmentation tools for hyper personalization
- Direct messaging feature
- Social sentiment analysis
- Omnichannel engagement
- POS clienteling and integration
- Supply chain visibility and chain management
- Data Driven Dashboards
Healthcare
- Patient record management
- Healthcare processes automation
- HIPPA compliance for data security
- Task tracking related to rapport building
- Physician Patient portals
Transportation and Logistics
- Automated data processing
- Optimization of marketing processes
- Freight management feature
- Forecast revenue growth
- Tracking process
- Revenue tracking
Financial services
- Contact management tools
- Interaction tracking
- Scheduling and reminder
- Sales automation
- Analytic and Forecasting
- Marketing automation
- Reporting and integration
- Sensitive Data Security
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Telecommunication
- Customer profile management tools
- Subscriptions, plans and billing management
- Requests and ticketing management
- Phone number and inventory management
- Analytic and prediction tools
- Customer churn prediction and retention feature
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Manufacturing
- Contact management
- Lead management
- Pipeline management
- Sales automation
- Email integration
- Team collaboration
- Reporting and analytics
Read About Our Successful Endeavor
Discover how CodeNinja's expertise has empowered businesses to achieve remarkable results and build stronger customer.
What Our Clients Have To Say
FEEDBACK SUMMARY
"CodeNinja has delivered the prototype design and admin panel, enabling the client to gain insights into the viability of managing their driver communication network. Moreover, the team has managed the project well, ensuring transparency, frequent updates, prompt communication, and timely delivery."
Almarai
Assistant Project Manager, Almarai
FEEDBACK SUMMARY
"Since beginning their engagement with CodeNinja, the client has seen dramatic improvements in UI and increases in overall efficiency. The team is committed to providing excellent customer service and is highly attentive. The client looks forward to their continued partnership with CodeNinja."
Locka Vision
Co-Founder & CPO, Locka Vision
FEEDBACK SUMMARY
"CodeNinja's work enhanced the client's system security, simplified the subscription management process, and offered users seamless payment experiences. The team was professional, led transparent project management, met deadlines, communicated effectively, and integrated well with the client's team."
Nexco Analytics
CTO, Nexco Analytics
Almarai
FEEDBACK SUMMARY
"CodeNinja has delivered the prototype design and admin panel, enabling the client to gain insights into the viability of managing their driver communication network. Moreover, the team has managed the project well, ensuring transparency, frequent updates, prompt communication, and timely delivery."
Assistant Project Manager, Almarai
Locka Vision
FEEDBACK SUMMARY
"Since beginning their engagement with CodeNinja, the client has seen dramatic improvements in UI and increases in overall efficiency. The team is committed to providing excellent customer service and is highly attentive. The client looks forward to their continued partnership with CodeNinja."
Co-Founder & CPO, Locka Vision
Nexco Analytics
FEEDBACK SUMMARY
"CodeNinja's work enhanced the client's system security, simplified the subscription management process, and offered users seamless payment experiences. The team was professional, led transparent project management, met deadlines, communicated effectively, and integrated well with the client's team."
CTO, Nexco Analytics
