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Case Study

24SEVEN's Transformative E-Commerce Journey with CodeNinja

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Brief Overview 

24SEVEN transforms traditional baqalas (mom-and-pop stores) in the MENA region into digitally enhanced community commerce platforms. In pursuit of a large-scale digital transformation, they partnered with CodeNinja to develop a customized retail commerce ecosystem. 

This collaboration created a seamless integration of retailers and wholesalers, designed to provide immersive customer experiences and foster robust community ties. CodeNinja’s domain-tuned experts tailored the solution to enhance inventory management, facilitate data-driven decision-making, and significantly boost operational efficiency across the region, ensuring sustainable growth and competitive advantage for 24SEVEN. 

Business Challenges  

The large-scale digital transformation efforts at 24SEVEN faced significant obstacles, including: 

  • A Unified Platform: Connecting retailers, wholesalers, and end consumers into a seamless system 
  • Payment Modernization: Developing a POS with fintech capabilities for payments and billing 
  • Inventory Management: Streamlining inventory tracking for retailers who previously lacked POS systems 
  • Sales Visibility: Improving visibility and reporting by replacing manual entry processes 

Solution  

After thoroughly understanding 24SEVEN's specific needs, CodeNinja’s domain experts devised a tailored eco-system with a robust B2B marketplace, a modern consumer app, an integrated POS system, and an insights engine. The eco-system empowered the key stakeholders to streamline operations and inventory, enhance customer interactions, and support data-driven decision-making, significantly improving efficiency and scalability across the MENA region.